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25 Reproducible Activities for Customer Service Excellence
Make it easy for employees to provide great customer service with this collection of motivating and skill-building activities. Theres no need for a special training facility, no huge costs involved, or no prior training experience required. All you need is a group of employees who are committed to ... read more
25 Sales Strategies and Activities
Is your sales team stuck in a rut? Would you like to get them fired up about bringing in new customers and selling more?
5 Sales Strategies and Activities is a unique training and development tool designed to teach sales professionals how and when to use a variety of proven sales strategies. The guide presents 25 strategies and activities in terms of two critical selling factors: Relationships – how the customer perce... read more
